Ever wonder how we collect our data? Maybe you expect it to be by phone call or mail, which is how it used to be.

In 2026, most polls are conducted online. BUT no method is totally out of the question. Most pollsters reject the idea that “one size fits all” when it comes to polling, so we still use phone calls or mail to reach people.  

Creative Director & Story Editor: Kimberly Arias 
Executive Producer & Story Editor: Sara Atske 
Research & Story Editor: Courtney Kennedy 
Animation Director: Fabian Tejada 
Design: Jesus Cardenas 
Video: Antonio Villaronga 
Sound Editing: Chris Mastellone 
Thanks to: Andrea Caumont, Nida Asheer, Ashley Amaya, Peter Bell, David Kent, Stacy Rosenberg, Shannon Greenwood, and Blythe Thomas 

ABOUT PEW RESEARCH CENTER 
Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.  

RELATED RESEARCH 
How Public Polling Has Changed in the 21st Century (April 2023)  

https://www.pewresearch.org/methods/2023/04/19/how-public-polling-has-changed-in-the-21st-century/  

WATCH MORE PEW RESEARCH CENTER VIDEOS
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Ever wonder how we collect our data? Maybe you expect it to be by phone call or mail, which is how it used to be.

In 2026, most polls are conducted online. BUT no method is totally out of the question. Most pollsters reject the idea that “one size fits all” when it comes to polling, so we still use phone calls or mail to reach people.

Creative Director & Story Editor: Kimberly Arias
Executive Producer & Story Editor: Sara Atske
Research & Story Editor: Courtney Kennedy
Animation Director: Fabian Tejada
Design: Jesus Cardenas
Video: Antonio Villaronga
Sound Editing: Chris Mastellone
Thanks to: Andrea Caumont, Nida Asheer, Ashley Amaya, Peter Bell, David Kent, Stacy Rosenberg, Shannon Greenwood, and Blythe Thomas

ABOUT PEW RESEARCH CENTER
Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.

RELATED RESEARCH
How Public Polling Has Changed in the 21st Century (April 2023)

https://www.pewresearch.org/methods/2023/04/19/how-public-polling-has-changed-in-the-21st-century/

WATCH MORE PEW RESEARCH CENTER VIDEOS
https://www.youtube.com/@pewresearch

SUBSCRIBE TO PEW RESEARCH CENTER
For our latest research, visit: https://www.pewresearch.org/
YouTube: ‪https://www.youtube.com/@pewresearch
Instagram: https://www.instagram.com/pewresearch/
Facebook: https://www.facebook.com/pewresearch/
LinkedIn: https://www.linkedin.com/company/pew-research-center/
X / Twitter: https://x.com/pewresearch

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YouTube Video VVV3YlFrWmY5Z2pxRHZiSzRfSDZxQU93Lk5ZNXJCV2FQRkYw

How do polls work when no one answers the phone anymore?

Pew Research Center February 11, 2026 6:00 pm

How people get news has changed dramatically in the 21st century. And no group shows that shift more clearly than young adults. People under 30 are shaping how information spreads – and giving us a possible glimpse into the future of news.

ABOUT THE PEW-KNIGHT INITIATIVE
The Pew-Knight Initiative supports new research on how Americans absorb civic information, form beliefs and identities, and engage in their communities. Pew Research Center is a nonpartisan, nonadvocacy fact tank that informs the public about the issues, attitudes and trends shaping the world. Knight Foundation is a social investor committed to supporting informed and engaged communities.

ABOUT PEW RESEARCH CENTER 
Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.  

RELATED RESEARCH 
Young Adults and the Future of News https://www.pewresearch.org/journalism/2025/12/03/young-adults-and-the-future-of-news/ (December 2025)

WATCH MORE PEW RESEARCH CENTER VIDEOS
https://www.youtube.com/@pewresearch

SUBSCRIBE TO PEW RESEARCH CENTER  
For our latest research, visit: https://www.pewresearch.org/  
YouTube: ‪https://www.youtube.com/@pewresearch
Instagram: https://www.instagram.com/pewresearch/
Facebook: https://www.facebook.com/pewresearch/
LinkedIn: https://www.linkedin.com/company/pew-research-center/
X / Twitter: https://x.com/pewresearch

How people get news has changed dramatically in the 21st century. And no group shows that shift more clearly than young adults. People under 30 are shaping how information spreads – and giving us a possible glimpse into the future of news.

ABOUT THE PEW-KNIGHT INITIATIVE
The Pew-Knight Initiative supports new research on how Americans absorb civic information, form beliefs and identities, and engage in their communities. Pew Research Center is a nonpartisan, nonadvocacy fact tank that informs the public about the issues, attitudes and trends shaping the world. Knight Foundation is a social investor committed to supporting informed and engaged communities.

ABOUT PEW RESEARCH CENTER
Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.

RELATED RESEARCH
Young Adults and the Future of News https://www.pewresearch.org/journalism/2025/12/03/young-adults-and-the-future-of-news/ (December 2025)

WATCH MORE PEW RESEARCH CENTER VIDEOS
https://www.youtube.com/@pewresearch

SUBSCRIBE TO PEW RESEARCH CENTER
For our latest research, visit: https://www.pewresearch.org/
YouTube: ‪https://www.youtube.com/@pewresearch
Instagram: https://www.instagram.com/pewresearch/
Facebook: https://www.facebook.com/pewresearch/
LinkedIn: https://www.linkedin.com/company/pew-research-center/
X / Twitter: https://x.com/pewresearch

167 0

YouTube Video VVV3YlFrWmY5Z2pxRHZiSzRfSDZxQU93Li01aVF3VjV2ZXZB

How do young adults get their news?

Pew Research Center February 2, 2026 7:12 pm

How people get news has changed dramatically in the 21st century. And no group shows that shift more clearly than young adults. People under 30 are shaping how information spreads – and giving us a possible glimpse into the future of news.

ABOUT THE PEW-KNIGHT INITIATIVE
The Pew-Knight Initiative supports new research on how Americans absorb civic information, form beliefs and identities, and engage in their communities. Pew Research Center is a nonpartisan, nonadvocacy fact tank that informs the public about the issues, attitudes and trends shaping the world. Knight Foundation is a social investor committed to supporting informed and engaged communities.

ABOUT PEW RESEARCH CENTER 
Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.  

RELATED RESEARCH 
Young Adults and the Future of News https://www.pewresearch.org/journalism/2025/12/03/young-adults-and-the-future-of-news/ (December 2025)

WATCH MORE PEW RESEARCH CENTER VIDEOS
https://www.youtube.com/@pewresearch

SUBSCRIBE TO PEW RESEARCH CENTER  
For our latest research, visit: https://www.pewresearch.org/  
YouTube: ‪https://www.youtube.com/@pewresearch
Instagram: https://www.instagram.com/pewresearch/
Facebook: https://www.facebook.com/pewresearch/
LinkedIn: https://www.linkedin.com/company/pew-research-center/
X / Twitter: https://x.com/pewresearch

How people get news has changed dramatically in the 21st century. And no group shows that shift more clearly than young adults. People under 30 are shaping how information spreads – and giving us a possible glimpse into the future of news.

ABOUT THE PEW-KNIGHT INITIATIVE
The Pew-Knight Initiative supports new research on how Americans absorb civic information, form beliefs and identities, and engage in their communities. Pew Research Center is a nonpartisan, nonadvocacy fact tank that informs the public about the issues, attitudes and trends shaping the world. Knight Foundation is a social investor committed to supporting informed and engaged communities.

ABOUT PEW RESEARCH CENTER
Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.

RELATED RESEARCH
Young Adults and the Future of News https://www.pewresearch.org/journalism/2025/12/03/young-adults-and-the-future-of-news/ (December 2025)

WATCH MORE PEW RESEARCH CENTER VIDEOS
https://www.youtube.com/@pewresearch

SUBSCRIBE TO PEW RESEARCH CENTER
For our latest research, visit: https://www.pewresearch.org/
YouTube: ‪https://www.youtube.com/@pewresearch
Instagram: https://www.instagram.com/pewresearch/
Facebook: https://www.facebook.com/pewresearch/
LinkedIn: https://www.linkedin.com/company/pew-research-center/
X / Twitter: https://x.com/pewresearch

95 0

YouTube Video VVV3YlFrWmY5Z2pxRHZiSzRfSDZxQU93LjdFRG5lN0UxMFE4

How do young adults get their news?

Pew Research Center February 2, 2026 7:08 pm

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